Privacy Policy

This Privacy Policy applies to all personal information collected by EZ Boating Pty Ltd.

What is “personal information”?

Under the Privacy Act 1988 (Cth), “personal information” refers to information or an opinion about an identified individual or an individual who is reasonably identifiable, regardless of its truthfulness and whether it is recorded. Information that does not reveal your identity or enable your identification will generally not be considered “personal information” and is not covered by this privacy policy.

What information do we collect?

The types of personal information we collect depend on how you use our websites. This may include login credentials, email address, name, phone number, address, USI, and identification documentation/transcripts (if applying to become a partner with EZ Boating or registering as a student).

How we collect your personal information

We gather personal information when you provide it directly through our websites. Additionally, we collect cookies from your device to understand your usage patterns and personalize your experience. However, cookies typically do not allow us to identify you personally.

Purpose of collection

We collect personal information to enhance your website experience and provide optimal service. This information may be shared with our service providers who assist in website operations. Maintenance and support personnel may also access personal information as part of their duties.

By using our website, you consent to receive direct marketing communications from us if we have obtained your personal information directly from you. We do not use sensitive personal information for direct marketing. Our communications include an option to opt out.

Access and correction

Australian Privacy Principle 12 allows you to access your personal information held by us under certain conditions, and Principle 13 permits you to correct inaccurate personal information, subject to exceptions. Contact us using the details below if you wish to access or correct your personal information.

Complaints

If you have concerns about our handling of your personal information, please contact us using the details below. Complaints will be reviewed by Ibrahim Dadoun (Director). If your complaint is substantiated, we will collaborate with you to address it. If you remain dissatisfied, you may escalate the matter to the Office of the Australian Information Commissioner.

Overseas transfers

We do not disclose your personal information to entities outside Australia unless specifically requested by you. If you request us to transfer your personal information to an overseas recipient, they will not be bound by Australian Privacy Principles, and we cannot be held liable for mishandling of your information in such circumstances.

How to contact us about privacy

For inquiries, access requests, or complaints about our privacy practices, please contact us at: master@ezboating.com.au